Terms of Service

The terms for using OFPlayer.

Last updated: May 2026

These Terms of Service govern your access to and use of OFPlayer, including our website, software, digital products, subscriptions, documentation, and related services.

By accessing or using OFPlayer, creating an account, or completing a purchase, you agree to these Terms.

1. Language Notice

These Terms are provided in English and Chinese. In the event of any inconsistency or conflict between the English version and the Chinese version, the English version shall prevail, unless mandatory applicable law requires otherwise.

2. About Us

OFPlayer is provided by OFPlayer / Oakflates, operating under the brand name OFPlayer.

Contact details:

3. Paddle as Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

When you purchase OFPlayer through Paddle, your payment, billing, tax calculation, invoices, receipts, order support, and refund handling may be processed by Paddle according to Paddle’s applicable buyer terms and policies.

OFPlayer / Oakflates remains responsible for providing the product, software, license, account access, documentation, and product-related support.

4. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use OFPlayer or make a purchase.

If you use OFPlayer on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms.

5. Accounts

To access certain features, you may need to create an account.

You agree to provide accurate, complete, and up-to-date information when creating or maintaining your account.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You must notify us promptly if you believe your account has been compromised or used without authorization.

6. License and Permitted Use

Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use OFPlayer for your personal or internal business purposes.

You may only use OFPlayer in accordance with these Terms, applicable laws, and any documentation or usage limits we provide.

7. Prohibited Use

You may not:

  • Copy, resell, sublicense, rent, lease, distribute, or commercially exploit OFPlayer except as expressly permitted by us;
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of any software, except where permitted by law;
  • Use OFPlayer to violate any applicable law, regulation, or third-party right;
  • Interfere with, disrupt, overload, or compromise the security or integrity of our systems;
  • Attempt to gain unauthorized access to any account, system, network, data, or service;
  • Use automated scraping, crawling, bots, or similar tools except where expressly permitted; crawling and use of public website pages and documentation in accordance with the Content-Signal directives in robots.txt and normal access limits are permitted;
  • Remove, obscure, or alter any copyright, trademark, proprietary notice, or branding;
  • Use OFPlayer for fraudulent, harmful, deceptive, abusive, or illegal purposes.

8. Acceptable Content and Data

You are responsible for any content, data, files, prompts, inputs, outputs, or materials you submit, upload, generate, or process through OFPlayer.

You agree not to submit or process content that:

  • Is unlawful, harmful, fraudulent, deceptive, defamatory, abusive, or obscene;
  • Infringes intellectual property, privacy, publicity, or other rights;
  • Contains malware, viruses, or harmful code;
  • Violates sanctions, export control laws, payment network rules, or other applicable regulations;
  • Attempts to bypass security controls, usage limits, or access restrictions.

9. Plans, Pricing, and Payment

Pricing, plan features, billing periods, usage limits, and available payment methods are shown on our website, checkout page, order form, or product interface.

Payments are processed by Paddle as Merchant of Record. Paddle may collect applicable taxes, issue invoices or receipts, handle payment-related customer service, and process refunds.

For subscriptions, your subscription may renew automatically unless cancelled before the renewal date.

You authorize Paddle or the applicable payment provider to charge the payment method you provide for recurring subscription fees, taxes, and any applicable charges.

10. Refunds and Cancellations

Refunds and cancellations are governed by our Refund Policy and applicable law.

Please review our Refund Policy before making a purchase. By completing a purchase, you acknowledge that you have read and accepted our Refund Policy.

You may cancel a subscription through the available account settings, Paddle support channels, or by contacting us.

11. Product Access and Delivery

After successful payment, we will make reasonable efforts to provide access to OFPlayer promptly.

Access may be provided through an account, license key, download link, hosted dashboard, email invitation, API key, or another delivery method described at checkout or in the product.

We are not responsible for delays caused by incorrect customer information, email delivery issues, third-party systems, payment review, fraud checks, or events outside our reasonable control.

12. Support

We provide product-related support through the following channel:

We aim to respond to support requests within 2 business days, but response times are not guaranteed unless expressly agreed in writing.

13. Intellectual Property

OFPlayer, including its software, design, text, graphics, logos, trademarks, workflows, features, documentation, and other materials, is owned by OFPlayer / Oakflates or its licensors.

These Terms do not transfer any ownership rights to you. You receive only the limited right to use OFPlayer as described in these Terms.

You may not use our trademarks, logos, or branding without our prior written permission.

14. User Content

You retain ownership of content, data, files, prompts, inputs, outputs, or other materials that you submit to OFPlayer, subject to these Terms and applicable law.

You grant us a limited license to host, process, transmit, display, and use your content only as necessary to provide, maintain, secure, and improve OFPlayer, comply with law, and enforce these Terms.

You represent that you have all rights, permissions, and legal bases necessary to submit and process your content through OFPlayer.

15. Privacy

Our handling of personal data is described in our Privacy Policy.

By using OFPlayer, you acknowledge that you have read our Privacy Policy.

16. Third-Party Services

OFPlayer may integrate with, link to, or rely on third-party services, platforms, APIs, hosting providers, payment processors, analytics tools, or other external services.

We are not responsible for third-party services, and your use of third-party services may be governed by their own terms, policies, and fees.

17. Availability and Changes

We aim to keep OFPlayer available and functioning, but we do not guarantee that it will be uninterrupted, error-free, secure, or available at all times.

We may modify, update, suspend, discontinue, or remove any part of OFPlayer at any time.

Where reasonably practicable, we will provide notice of material changes that significantly affect paid users.

18. Disclaimers

To the maximum extent permitted by law, OFPlayer is provided on an “as is” and “as available” basis.

We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and reliability.

Nothing in these Terms excludes warranties or rights that cannot be excluded under applicable law.

19. Limitation of Liability

To the maximum extent permitted by law, OFPlayer / Oakflates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages.

This includes, without limitation, loss of profits, revenue, data, goodwill, business opportunity, or business interruption.

To the maximum extent permitted by law, our total liability arising out of or relating to these Terms or OFPlayer will not exceed the amount you paid for OFPlayer during the three months before the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law.

20. Suspension and Termination

You may stop using OFPlayer at any time.

We may suspend or terminate your access to OFPlayer if:

  • You breach these Terms;
  • Payment fails, is disputed, or is reversed;
  • Your use creates legal, security, operational, or reputational risk;
  • We are required to do so by law, court order, payment provider requirement, or compliance obligation;
  • You use OFPlayer in a way that may harm us, Paddle, other users, or third parties;
  • We discontinue OFPlayer or any material part of it.

Termination does not affect any rights, obligations, or liabilities that accrued before termination.

21. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date.

If we make material changes, we may provide additional notice, such as by email, in-product notification, or website notice.

Your continued use of OFPlayer after the updated Terms become effective means you accept the updated Terms.

22. Governing Law

These Terms are governed by the laws of the applicable jurisdiction, unless mandatory consumer protection laws in your location require otherwise.

Any disputes arising out of or relating to these Terms or OFPlayer will be handled by the courts or dispute resolution process applicable in the governing jurisdiction, unless applicable law requires otherwise.

23. Contact

If you have any questions about these Terms, please contact us: